Privacy Policy
Tungdam ("we", "us") provides a trust, risk and compliance platform. This policy explains what information we collect, how we use it and the choices you have. It applies to our website and platform.
1. Information we collect
- Account information, name, work email, company and role when you register or request a demo.
- Entity data, the company, tax, bank and document details you or your counterparties submit for verification.
- Usage data, log data, device and browser information, and how you interact with the platform.
- Communications, messages you send us through forms, email or support.
2. How we use information
- To provide onboarding, verification, monitoring, scoring and related services.
- To run identity and business checks against authoritative sources.
- To detect and prevent fraud, and to maintain security and audit trails.
- To communicate with you about your account, support and product updates.
- To comply with legal and regulatory obligations.
3. Sharing and disclosure
We share information with verification data sources and service providers who process data on our behalf under contractual safeguards. We do not sell personal information. We may disclose information where required by law or to protect our rights and users.
4. Data security
We protect data with encryption in transit and at rest, role-based access controls, and immutable audit logging. See our Security page for more detail on our practices.
5. Data retention
We retain information for as long as needed to provide the service, meet legal and compliance obligations, resolve disputes and enforce our agreements. Retention periods for verification and audit records may be set by applicable regulation.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing. To exercise these rights, contact us at hello@tungdam.com.
7. International transfers
Where data is transferred across borders, we apply appropriate safeguards. Enterprise customers may select a data residency option to meet regulatory requirements.
8. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, notifying you directly.
9. Contact
Questions about this policy? Email hello@tungdam.com.