FAQ

Frequently asked questions

Everything you might want to know about how Tungdam verifies, monitors and scores your business relationships.

Platform

What is Tungdam?
Tungdam is a trust, risk and compliance platform that helps businesses onboard, verify, monitor and risk-score every customer, vendor and supplier they work with, in one structured system.
Who is it for?
Any company that onboards external entities: manufacturing, construction, logistics, retail, healthcare, financial services, staffing and more. Procurement, finance, compliance and legal teams all work from the same record.
How is Tungdam different from a vendor form?
A form collects data. Tungdam verifies it at source, scores the risk, watches for changes over time and keeps a complete audit trail, replacing scattered emails and spreadsheets.

Verification & monitoring

What checks does Tungdam run?
PAN, Aadhaar, mobile, email, GST, CIN/MCA, MSME/Udyam and bank account validation, all against authoritative sources, with document extraction handled by AI.
What does continuous monitoring cover?
Approved entities are watched for GST status changes, company status, director and ownership changes and banking signals, with alerts when something changes.
How does fraud detection work?
AI flags duplicate PANs, GSTs and bank accounts reused across entities, identity mismatches, tampered documents and unusual behaviour patterns, before they cause a loss.

Data & security

Is my data secure?
Data is encrypted in transit and at rest, protected by role-based access and SSO, and every action is captured in an immutable audit trail. See our Security page for details.
Where is data stored?
You can choose a data residency option that meets your regulatory and internal policy requirements. Enterprise plans support private deployment.
Can I export my data?
Yes. Entity records, documents and audit history can be exported, and the API lets you sync data into your own systems.

Getting started

How long does setup take?
Most teams are onboarding their first entities within days. We help configure your approval workflows and verification requirements during onboarding.
Do you offer a demo?
Yes, a focused 30-minute walkthrough on real scenarios for your industry. Book one from the demo page.
How is pricing structured?
Plans scale with the number of entities you manage and the capabilities you need. See the pricing page for details, or contact sales for Enterprise.

Still have questions?

Our team is happy to walk through anything specific to your industry, entity volume or compliance needs.